Our Roots
MAINGEAR’s history stretches back to 2002 when Wallace Santos was debating whether to start his business towards his passion of building high performance PC’s or modding and tuning cars. Ultimately, he decided to combine the best of both by building high-performance custom PCs and tuning them for the best experience possible.
Wallace has always been focused on delivering the best personal support, build quality and performance. Since 2002, MAINGEAR products have earned numerous industry award such as PC Magazine Editors’ Choice and Maximum PC Kick-Ass Editors’ Choice award. MAINGEAR’s dedication to genuine one-on-one personal customer support is part of their foundation making them different than other PC manufacturers and custom PC builders.
MAINGEAR is a private self-funded company that is shaping the future of the PC, pioneering new and better solutions while always remaining inspired to offer excellence to its customers.
The MAINGEAR Experience
When you demand high performance, supreme build quality and award-winning support, count on MAINGEAR to deliver the best solution. MAINGEAR offers you the assurance that can only come from an experience of excellence powered by the most advanced technology. MAINGEAR’s dedicated and personal support team meets your needs for performance, quality and support dependability.
If you want a high performance custom PC with supreme build quality and award-winning support, look no further than MAINGEAR to provide you with the best solution. Combining the most advanced technology with the experience of a dedicated and personal support team, MAINGEAR covers all your needs for performance, quality, and dependability.
Exceptional Build Quality
Every detail of a MAINGEAR system is carefully scrutinized and perfected through MAINGEAR’s quality assurance process. Each system is hand built from beginning to end, assembled and wired for maximum air-flow then integrated with the latest hardware drivers.
MAINGEAR takes the threat of poor thermal management and system defects due to sloppy wiring very seriously. Our MAINGEAR computer builders and assemblers carefully look at each system as to how to wire cables efficiently to promote optimal airflow and maximize the reliability of your system.
Once the system is fully integrated, the quality assurance phase takes place where we vigorously test the system for at least 72 hours and inspect the system with our over 100 point checklist before final approval, all provided free of charge to ensure your MAINGEAR system operates at its best as soon as you power it on.
MAINGEAR provides a wide range of product offerings tailored for the varying demands of each customer. Whether you are a PC gamer or a creative professional or you need a reliable home/home office system, MAINGEAR offers a wide variety of products that will fit your needs.
First Class Service and Support
MAINGEAR service and support is upfront and honest, we give you the best customer experience both before and after you receive your MAINGEAR system. The knowledge and expertise of the MAINGEAR customer support team will always have your back. We understand any down time is critical so you can always call MAINGEAR toll-free phone support to speak to someone who can assist you. We also offer onsite technical service, an exclusive online support portal, and unlimited access to driver downloads, training videos, and much more.
As an Elite member of resellerratings.com and rated A+ by the Better Business Bureau, MAINGEAR service and support continues to be recognized with excellence in customer satisfaction. MAINGEAR customer service and support will work with customers one-on-one to find solutions to all your questions and needs.
MAINGEAR systems have ZERO Bloatware installed. We do not offer any 3rd party software which can make your system unstable or may conflict with software you wish to install. At MAINGEAR, we build PCs designed for the best performance, reliability and longevity that fit your needs, not a software provider’s.
So why should MAINGEAR be your next PC?
1. We design and support our systems here in the United States.
2. Our non-commissioned, no-pressure sales team.
3. All systems are hand assembled, integrated and runs through a 48-72 hour stress test for quality assurance.
4. The same people who build your machine, support your machine.
5. We take full advantage of wiring and cable management for maximum airflow of your system.
6. MAINGEAR is a launch partner with key vendors and is always time to market with the latest technologies.
7. We do not install any bloatware – no 3rd party software installed for a clean and reliable system.
8. MAINGEAR is an Elite member of resellerratings.com and is rated A+ by the Better Business Bureau.
9. We have comprehensive, long term warranties that include remote desktop support, on-site service, lifetime labor and phone support.
